Website Maintenance
Maintaining a website is crucial for ensuring it stays secure, up-to-date, and performs well. We offer custom website maintenance plans tailored to your needs, whether we built your site or not. Below is a breakdown of what you can expect from our maintenance services.
Our Maintenance plans include:
Our dedicated team is available Monday to Friday, from 9 AM to 5 PM, to provide assistance for any website-related issues you may encounter. Here’s what we offer:
- Phone & Email Support: Get in touch with our support team via phone or email for any questions or help you need regarding your website.
- Bug Fixes: If you notice any problems caused by updates or other factors, we’ll fix them promptly to ensure your website functions seamlessly.
- Automatic Backups: Your website’s data is automatically backed up regularly, providing peace of mind that your content is always safe.
Scheduled Monitoring & Updates
Each month, we carry out scheduled maintenance to keep your website in top shape. This includes:
- Core & Plugin Updates: We ensure your content management system (like WordPress) and all plugins are up to date with the latest versions.
- Security Monitoring: We monitor your website for any potential threats and apply necessary security measures to protect your data.
- Bug Fixes: As part of our monthly checks, we resolve any issues that arise due to updates or technical factors.
Content Updates
Your website’s content should reflect your latest business offerings. We make this process hassle-free by updating your content for you. Here’s how it works:
- Text & Image Updates: Simply provide us with the text or images you’d like to add or change, and we’ll update your website accordingly.
- Image Resizing & Formatting: We ensure your images are correctly sized and formatted to look great on all devices.
- Page & Post Additions/Edits: Need a new page or post added? We handle all the technical aspects for you, with updates completed within 1-2 business days.
How to get started
Getting started on one of our website maintenance plans is simple! Follow these steps:
- Website Review: Our team will begin by reviewing your website and understanding the kind of support you require. This helps us determine which plan best fits your needs.
- Plan Recommendation: After the review, we’ll recommend the plan that matches your website’s maintenance requirements.
- Maintenance Agreement: Once the appropriate plan is confirmed, we’ll send over a maintenance agreement outlining the terms.
- First Month Payment: To begin services, we require the first month’s payment upfront. After that, we’ll officially get started with maintaining your website!
Charity Plan
$150/month
Built for non-profits. We cover the technical side: monthly updates, security monitoring, daily backups, bug fixes, and functional checks. Turnaround 2 to 3 business days.
Standard Plan
$250/month
Everything in the Charity Plan, plus content updates. Send us the text or images and we handle the rest. Turnaround 1 to 2 business days.
Premium Plan
$470/month
Everything in Standard and built for busier sites. We provide e-commerce support and priority turnaround, same or next business day. Managing more than one site? Additional sites are $200/month each.
Get Started with Your Custom Plan
Whether you need ongoing support or specific updates, we’re here to help! Fill out the form below with your website details, and we’ll design a personalized plan tailored to your needs.